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Player Disconnection

What if I am Disconnected from the Casino while Playing?

Unfortunately, communication problems over the internet may cause sudden disconnections. We have designed our software to cope with such incidents in a manner that protects our players from unjustifiable loss, while eliminating the possibility of intentional disconnection and system abuse.

The following disconnection procedures apply to all player's for each of the following games: Blackjack, Slot Machines, Roulette and Video Poker.

Blackjack:
Should a disconnection occur after a bet was placed and before the Deal button was pressed, your bet will be returned. In all other cases, the game shall not produce the final outcome and upon reconnection to the network, you will be able to return to the game state immediately prior to the interruption and complete it.

Slot Machines:
Should a disconnection occur after a bet was placed and the Spin button was pressed:

  1. In a case where your input is not required to complete the game, the game shall produce the final outcome as determined by the random number generator. Upon reconnection, the game outcome will be reflected in the game history table.
  2. In a case where your input is required to complete the game, the game shall not produce the final outcome. Upon the reconnection to the network, you will be able to return to the game state immediately prior to the interruption and complete it.

Roulette:
Should a disconnection occur after a bet was placed and before the Spin button was pressed, your bet will be returned.
Should a disconnection occur after a bet was placed and the Spin button was pressed, the game shall produce the final outcome as determined by the random number generator. Upon reconnection, the game outcome will be reflected in the game history table.

Video Poker:
Should a disconnection occur after a bet was placed and before the Deal button was pressed, your bet will be returned.
Should a disconnection occur after the Deal button was pressed, but before the cards to be held were selected, the game shall not produce the final outcome and upon the reconnection to the network, you will be able to return to the game state immediately prior to the interruption and complete it. In all other cases, the game shall produce the final outcome as determined by the random number generator. Upon reconnection, the game outcome will be reflected in the game history table.

This Player Disconnection page is to be read in conjunction with with the us.888.com Terms of Service (“Terms of Service”). In the event of any conflict between this Player Disconnection page and the Terms of Service, the Terms of Service will prevail.