What is the Geocomply plug-in and why do I need to install it?
The Geocomply plug-in is a plug-in that allows us to accurately verify your location. The State of New Jersey requires that only players located within state lines can play for real money. Users only need to install the plug-in once (per computer) in order to play for real money.
The plug-in detects:
Who needs to download the plug-in?
All casino PC and MAC players need to download the plug-in only once (per computer) before they start playing real money casino games.
Poker players and mobile players are not required to download the plug-in as it is included with the poker software.
How do I install the plug-in?
To install the plug-in simply follow the onscreen instructions when prompted. The whole process should only take a few moments.
I’ve downloaded the plug-in but I still can’t play for real money
Please check that your Wi-Fi is turned on. While you do not need to be connected to a Wi-Fi network to verify your location, your Wi-Fi capability needs to be turned on. We cannot verify your location if your Wi-Fi is turned off. If you do not have Wi-Fi included in your computer’s hardware, you can use a USB Wi-Fi adapter to identify your location.
Don’t have one? We will send you a USB Wi-Fi adaptor for free!
How do I turn on Wi-Fi on my computer?
If you are using Windows:
Here are some video tutorials showing how to enable your Wi-Fi:
If you are on a Mac:
If I'm using a public Wi-Fi hotspot to access the internet, can I still be accurately located?
Yes, you can. However, please be aware that from time to time, when using an internet connection provided by some larger businesses, their internet connection source may be associated with a location outside of New Jersey. To resolve this issue, you may need to try accessing the internet from another location/connection source.